FAQ
1. How’s the dust?
All of our equipment is the latest in dust containment, along with our technicians that pay close attention to clean up. Will our customers be left with dust, yes, but we gage about an 80% dust containment.
2. Do we work consecutive days?
Yes, Danzco works each day till completion of job.
3. Does Danzco move furniture?
Yes, charges for furniture moving and our furniture moving policy is outlined in our contract.
4. Can Danzco show us samples of products to install?
Yes, Danzco will have samples upon estimating, if Danzco does not have the product customer is looking during the estimating process, we will have our customers visit a showroom for additional options.
5. How does Danzco give customers samples of stains for the sanding and finishing process?
Danzco will do samples on the customers floor, so they can get the true stain color with the customers colors, lighting in the home.
6. What is your guarantee?
Danzco offers a labor guaranty of 2 years (most competitors only offer a 1-year labor guarantee). Manufacturer warranties are per manufacturer and vary with product.
7. How do you handle dissatisfaction?
A Danzco owner addresses customer concerns and dissatisfaction immediately with the customer.
8. Do you beat estimates?
Yes, on bids that are from licensed and insured contractors only.
